在本期《宝博体育官网》中, Thoughtworks’ experts unpack techniques and practices to help ensure AI is not just capable of delivering return on investment, but also contributes to the organization’s strategy and innovation portfolio.
人工智能从未如此强大过, or more accessible - but that doesn’t mean it’s always the right solution to a business challenge. Understanding the best general use cases for automation, identifying specific processes that are ripe for improvement, and careful planning and testing should all be part of an evaluation that precedes any major AI plunge.
自动化是AI/ML实践的标准目标, but is in fact just one aspect of a much broader potential value chain. By graduating from automation to augmentation companies can reap gains that go beyond productivity and efficiency. 最好的, AI becomes a tool to help organizations solve complex problems, 基于实时数据进行预测和调整, 甚至创造新的产品或业务线.
Building a successful AI practice for the long term requires organizations to manage three key challenges:
数据: 如果数据源是不同的, 扭曲或不可用, AI systems can generate incomplete or problematic outcomes that spiral into major issues, as machines learn based on previous faulty conclusions. 有时最好的方法是重新开始.
人: 人工智能项目不可避免地涉及到人类角色, and those impacted need a say in how they’re rolled out and a degree of education to secure the necessary organizational buy-in. Broad-based support is vital in AI implementations because organizations are likely to find themselves short of dedicated talent.
道德: Allowing systems to make decisions like who gets access to a product or service, or when an image or interaction presents a possible problem, means these systems may have direct ethical implications. That puts the onus on the business to ensure AI-driven decisions are transparent, 可追踪的, 并且尽可能不带偏见.
人工智能是一个快速发展的领域, 拥有前所未有的计算能力, tailored algorithms and natural language processing all set to extend the frontiers of what’s possible for businesses. Enterprises can look forward to AI playing a more strategic and creative role as the age of augmentation arrives in earnest. At the same time, t在这里 are tasks that no system can take over.
Principal Consultant at Fourkind, part of Thoughtworks
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